Returns & Exchanges
At Glootnu.com, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day return policy for items in their original, unworn condition. If your order isn't a perfect fit, our streamlined process ensures a quick exchange or a full refund to your original payment method.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items back in their original packaging with all tags attached, ensuring the garment is free from any signs of wear or perfume.
- 3.Attach the Label
Download and print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to the designated courier service and keep your tracking receipt; we will notify you once your refund has been processed.
